Privacy Policy

Effective Date: 15th September 2024

At Alankaram, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.alankaram.in] (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services, understand user preferences, and enhance the customer experience. The types of information we may collect include:

a. Personal Information

When you interact with us, such as by filling out forms, subscribing to newsletters, or making a purchase, we may collect personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information
  • Company/Organization details (if applicable)
b. Non-Personal Information

We may collect non-identifiable information automatically when you visit our Site, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Website usage data (pages viewed, duration of visit, etc.)
  • Cookies and tracking technologies (see Cookies section below)
2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Our Services: Fulfilling orders, processing payments, and delivering products or services.
  • Customer Support: Responding to inquiries, providing support, and addressing issues.
  • Marketing and Communication: Sending newsletters, promotional content, offers, and updates (with your consent).
  • Personalization: Tailoring content, recommendations, and offers based on your preferences.
  • Improvement: Enhancing our Site, products, and services based on your feedback and usage data.
  • Compliance: Adhering to legal requirements and preventing fraud or unauthorized access to our systems.
3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following situations:

  • Service Providers: Third-party vendors (e.g., payment processors, hosting services) who assist us in operating the Site.
  • Legal Obligations: If required by law or to protect the rights, safety, and property of Alankaram or others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to collect non-personal information and enhance your browsing experience. Cookies are small files stored on your device that help us recognize your preferences and improve site performance. We use the following types of cookies:

  • Essential Cookies: Required for basic website functionality.
  • Analytical Cookies: Help us analyze website traffic and usage patterns.
  • Marketing Cookies: Used to deliver personalized advertising content based on your interests.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that disabling cookies may affect your ability to use certain features of the Site.

5. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information under certain conditions.
  • Opt-Out: Opt out of receiving promotional emails or marketing communications. You can do this by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at mail [at] alankaram [dot] in.

7. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Once the retention period expires, we securely delete or anonymize your personal information.

8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it

10. International Data Transfers

If you are accessing our Site from outside of [Country], please note that your information may be transferred, stored, and processed in a country other than your own. By using our Site, you consent to the transfer of your information to [Country] and the application of local laws.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with the "Effective Date" updated accordingly. We encourage you to review this page periodically for any changes.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

829-A, Sector 3, Pithampur Industrial Area
Bagdoon - 454775, Dist. Dhar, MP, INDIA
Phone: +91 8448 088 004
E-mail: design [at] alankaram [dot] in
Web: www.alankaram.in